[Direct answer]In the Beijing area, if there are problems with the sale of financial products by banks, the responsible parties typically include the product issuers, managers, and selling banks, which need to be determined based on the roles and faults of each party. According to current financial regulatory rules, selling banks, as sales institutions, have obligations such as investor suitability management, risk disclosure, and explanatory notices. They should understand investors' risk tolerance, sell products that match their needs, and truthfully explain the product's investment scope, risks, and fees. They are not allowed to promise guaranteed returns or engage in misleading promotions. The responsibility for investment management and information disclosure of the product itself is usually borne by the issuer or manager. Therefore, if banks fail to fulfill their suitability or disclosure obligations during the selling process or engage in misleading sales, they should bear corresponding compensation responsibilities for their faults. If the problems arise in the product management or issuance process, the responsibility will be borne by the issuer or manager. In practice, the responsibility may be determined as joint, joint and several, or supplementary, depending on the contract provisions, the degree of faults of each party, and the causality. When handling such disputes, investors should pay attention to both the selling process and the product management process, clarify the responsible parties, and fix evidence such as sales documents, dual-recording materials, and product operation information.
I. Problem Background and Typical Scenarios
When problems arise with financial products sold by banks, investors often don't know who to hold accountable. There are three typical scenarios: first, the products sold by banks suffer losses or are overdue in payment; second, there are misleading sales practices or insufficient risk disclosure during the sales process; third, the issuer or manager encounters operational problems that lead to the product's inability to function normally. When handling such cases in Beijing, the court will distinguish the responsibilities of the sales process and the product management process, and determine liability based on the performance of obligations by all parties. Understanding the division of responsibilities in the sales process can help investors accurately identify the parties to whom they should make claims and the appropriate legal channels when problems arise.
II. Key points of contention
First, the distinction between the roles of the sub-distributing bank, the issuer, and the manager. Second, the bank's obligation of suitability and duty to provide explanations and disclosures. Third, who should bear the responsibility for product management. Fourth, whether the liability is joint and several, contributory, or supplementary. Fifth, the burden of proof and the scope of compensation. The core is to review the sub-distributing responsibility under the framework of suitability obligations and product management responsibilities, and to determine the responsible parties based on the roles and faults of each party, so as to avoid confusion between sales responsibilities and product responsibilities.
III. Professional analysis by Henglue Law Firm
From a practical perspective, the determination of responsibilities for banks selling wealth management products requires distinguishing between the sales process and product management. In the sales process, the selling bank, as a sales institution, has the obligation to manage investors' suitability, and should understand investors' risk tolerance, sell products that match their risk levels, and prominently disclose product risks, the possibility of principal losses, and fee structures. It is prohibited to promise guaranteed returns or engage in misleading promotions. When receiving investors' inquiries, the bank should truthfully explain the product's nature and risks. If the bank fails to fulfill the above obligations and causes investors' losses, it should bear corresponding compensation responsibilities for its faults. In the product management process, the responsibility for product investment operations, information disclosure, and liquidation payments is typically borne by the issuer or manager. If losses result from improper management or inaccurate information disclosure, investors can claim against the issuer or manager. In terms of liability forms, responsibilities may be determined as joint and several, proportionate, or supplementary based on the parties' faults and causal relationships, which should be determined according to contract provisions and case facts. Evidence such as sales documents, risk disclosure letters, product brochures, dual-recording materials, product net value, and operation reports are important evidence for determining responsibilities. It should be noted that investors should verify the issuer, manager, and selling institution when selecting products, and understand the responsibilities and boundaries of each party. When problems arise, investors should claim against the corresponding parties according to the faults in specific processes, and, if necessary, pursue multiple parties' responsibilities simultaneously.
IV. Practical suggestions and legal basis
Action suggestions: First, verify the product issuers, managers, and sales agencies, as well as their respective responsibilities; Second, retain sales documents, risk disclosure letters, dual-recording materials, and product operation reports; Third, distinguish between issues in the sales process and those in product management; Fourth, claim responsibility from the bank or the issuer and manager based on fault; Fifth, if no agreement can be reached, claim compensation through complaints or litigation. For cases involving financial capital and cross-border transactions, please refer to the relevant provisions.\nFinancial capital and cross-border transactions involving foreign entitiesFor matters involving contracts and liability determination, you may refer to the following for reference.Business and contract disputes in enterprisesLegal basis: The provisions of the Civil Code of the People's Republic of China (effective January 1, 2021) concerning contracts and liability for damages, as well as the current regulatory provisions on the protection of financial consumers' rights and interests and the wealth management business of commercial banks. The specific application shall be subject to the currently effective laws, regulations, and regulatory provisions.
5. Henglue Law Firm's Reminder
Firstly, the sub-distributing banks assume the obligation of suitability and disclosure. Secondly, the responsibility for product management is usually borne by the issuers and managers. Thirdly, the form of liability may be joint and several, proportionate, or supplementary. Fourthly, distinguishing the stages of the process and obtaining fixed evidence are key to making a claim. In cases involving financial disputes, parties can seek legal recourse through legal proceedings.\nFinancial capital and cross-border transactions involving foreign entities.The acquisition of services, which involves contractual and liability determinations, can be combined togetherBusiness and contract disputes in enterprisesFor matters involving the enforcement of compensation, you may refer to the following for reference.Creditor's rights and debts, and enforcement casesColumn.
VI. Frequently Asked Questions
Q1: Who is responsible for the financial products sold by banks on behalf of others if something goes wrong?
It is necessary to distinguish the different stages. The agent banks are responsible for any faults within the scope of their obligations to disclose the appropriateness and risks of the products; while the responsibilities for product investment management and information disclosure are usually borne by the issuers or managers.
Q2: If a bank is only responsible for selling, does it also need to bear legal responsibility?
Yes. As a sales institution, the bank is obligated to conduct suitability management and provide honest disclosures. If the bank fails to fulfill its obligations and causes losses, it shall bear corresponding compensation liability for its negligence.
Q3: Who can I claim compensation from together with others?
It can be claimed based on the faults of all parties. If there are problems with both sales and product management, the responsibility of the sales agency, the issuer, and the manager can be investigated simultaneously.
Q4: How is the responsibility divided?
It may be determined as joint and several liability, proportionate liability, or supplementary liability, depending on the contractual provisions, the degree of fault of each party, and the causality. The determination must be based on the specific circumstances of the case.
Q5: What evidence should be preserved?
The sales documents, risk disclosure statements, product manuals, dual-recording materials, product net value and operation reports, as well as communication records, should be preserved to facilitate the determination of the responsibilities of all parties involved.
The above questions and answers are mainly based on the judicial practice in Beijing. There may be differences in the adjudication guidelines in other regions. It is recommended to consult a professional lawyer based on the specific circumstances of the case.
If you are facing similar problems, it is recommended that you consult a professional lawyer as soon as possible with the evidence materials, so as to avoid missing the statutory time limit. →Financial capital legal services·Beijing Henglu Law Firm
Disclaimer: This article is compiled based on the current effective laws and regulations and open adjudication rules, and is for general reference only. It does not constitute a formal legal opinion on specific cases. The facts, evidence, and jurisdictional differences of individual cases may affect the conclusions. If you encounter disputes, please consult a practicing lawyer in time.