[Direct answer]In the Beijing area, the conclusion depends on whether the seller has fulfilled its obligation to provide warnings and explanations. According to Article 496 of the Civil Code of the People's Republic of China, when concluding a contract using standard terms, the party providing the standard terms shall determine the rights and obligations between the parties in accordance with the principle of fairness, and shall take reasonable measures to alert the other party to clauses that exempt or mitigate its responsibilities or are of great significance to the other party, and explain such clauses at the other party's request. If the seller fails to fulfill its obligation to provide warnings or explanations, resulting in the other party not noticing or understanding the clauses of great significance to it, the other party may claim that such clauses do not form part of the contract. Article 497 further stipulates the circumstances under which standard terms are invalid. Therefore, the risk clauses themselves are not necessarily invalid, but if the seller "hides" them in lengthy texts without prominently highlighting them, investors can claim that such clauses do not form part of the contract or seek compensation based on them.
I. Problem Background and Typical Scenarios
Financial management brochures and contracts are often standardized documents, and risk clauses are often placed in appendices or fine print. Typical situations include: risk levels, investment scopes, and loss-bearing clauses are not prominently marked; sales personnel fail to explain major risks; investors sign and confirm without fully understanding the content; and disputes arise over the validity of risk clauses after losses occur. When dealing with such issues, it is usually necessary to review whether the seller has reasonably highlighted major clauses, whether they have fulfilled their obligation to assess investors' suitability, and whether investors have actually been informed of the relevant risks.
II. Key points of dispute
First, whether the risk clauses constitute standard terms that are of significant interest to the other party. Second, whether the obligation to provide warnings and explanations has been fulfilled in a reasonable manner. Third, the legal consequences of the clauses' ineffectiveness when the obligations are not fulfilled. Fourth, the application of the circumstances in which the standard terms are invalid. Fifth, the relationship between the seller's obligation of appropriateness and the obligation of risk disclosure. Sixth, the probative force of the investor's signature confirmation. Seventh, how the burden of proof is allocated. These issues determine the effectiveness of the risk clauses and the allocation of responsibilities.
III. Professional analysis by Henglue Law Firm
Based on Henglue Lawyer's practical experience in handling financial and contract disputes, the following four key points should be noted regarding such issues. Firstly, regarding standard contract terms: According to Article 496 of the Civil Code of the People's Republic of China, the party providing standard contract terms has the obligation to provide adequate warnings and explanations for clauses that exempt or reduce its own liability, increase the other party's liability, or restrict the other party's main rights. If this obligation is not fulfilled, the other party may claim that the clause does not constitute part of the contract. Secondly, regarding invalidity: According to Article 497, standard contract terms that unreasonably exempt or reduce liability, increase the other party's liability, or restrict the other party's main rights are invalid. Thirdly, regarding appropriateness obligations: Financial institutions selling asset management products should fulfill investor suitability obligations and risk disclosure obligations. If they fail to adequately disclose major risks, they may bear corresponding compensation responsibilities. Fourthly, regarding evidentiary points: Investors should preserve audio and video recordings of the sales process, promotional materials, and communication records. If the sales party claims to have fulfilled its obligations, it should provide evidence such as signed risk disclosure documents and dual-recorded materials. Fifthly, regarding remedies: Investors may claim that the relevant clauses do not constitute part of the contract or are invalid, and then request repayment of principal or compensation for losses. They may also file complaints with financial regulatory authorities. Sixthly, regarding risk prevention: Before purchasing, investors should carefully read the risk clauses, actively inquire about the investment scope and loss-bearing responsibilities, and retain all transaction documents.
IV. Practical suggestions and legal basis
Practical advice: First, read the risk clauses item by item before purchasing, with a focus on risk levels, investment scope, and loss assumption; Second, actively request sales staff to explain major risks and keep a record of the conversation; Third, preserve brochures, contracts, promotional materials, and video recordings; Fourth, review whether the seller fulfilled their obligation to provide warnings and suitability assessments after losses occur; Fifth, argue that relevant clauses do not constitute part of the contract or are invalid, and request corresponding compensation; Sixth, if mediation fails, file a complaint with the regulatory authorities or initiate legal proceedings. For more information, please refer to the service guidelines on our platform.\nFinancial capital and cross-border transactions involving foreign entities、Business and contract disputes in enterprises、Creditor's rights and debts, and enforcement、Special servicesAndCriminal defense and criminal case filingLegal basis: Articles 496 and 497 of the Civil Code of the People's Republic of China (both of which came into effect on January 1, 2021), as well as the current provisions of the "Guiding Opinions on Regulating Asset Management Business of Financial Institutions". The specific application shall be subject to the currently effective laws, regulations, and judicial rulings.
5. Henglu Law Firm's Reminder
First, the risk clauses in financial management brochures are standard clauses, and their effectiveness depends on the fulfillment of the obligations to provide warnings and explanations. Second, if major risks are not prominently highlighted, investors can claim that such clauses do not constitute part of the contract. Third, standard clauses with unreasonable exemptions from liability or increased responsibilities for the other party are invalid. Fourth, financial institutions have obligations to ensure suitability and risk disclosure, and may be held accountable for non-compliance. Fifth, investors' signatures do not automatically exempt the sales parties from their obligations to provide warnings and explanations. Sixth, the dual-recorded materials and promotional materials are key evidence for determining whether obligations have been fulfilled. Seventh, financial clauses are highly specialized, so it is advisable to read them carefully and seek professional advice before purchasing related products.
VI. Frequently Asked Questions
Q1: Are the risk clauses in the user manual necessarily effective?
Not necessarily. According to Article 496 of the Civil Code of the People's Republic of China, the seller has the obligation to give prompt notice and explanation of major clauses such as exempting or reducing its liability. If the seller fails to fulfill this obligation and the investor fails to notice or understand the clause, the investor may claim that the clause does not constitute part of the contract. Article 497 also stipulates that some standard clauses are invalid.
Q2: If there's no risk warning, can I claim compensation if I lose money?
It's possible. If the seller fails to fully disclose the risks or violates the obligation of suitability, investors can claim that the corresponding terms do not become part of the contract or are invalid, and request compensation for losses. It is necessary to fix the evidence of the sales process, such as double-recording materials, promotional materials, and communication records, to prove that the seller has not fulfilled its obligation of providing explanations and instructions.
Q3: Does signing the risk disclosure document exempt the company from liability?
No, of course not. Signing the contract is evidence of being aware of the risks, but it cannot replace the seller's obligation to provide explanations and ensure suitability. If there are situations of formalities going through the motions, failure to provide actual explanations, or misleading sales practices, the buyer can still claim corresponding responsibilities. The specific judgment will be made by the court based on a comprehensive assessment of the signing process and the sales behavior.
Q4: Which standard contract terms are invalid?
According to Article 497 of the Civil Code of the People's Republic of China, standard contract clauses that unreasonably exempt or reduce the provider's liability, increase the other party's liability, restrict the other party's main rights, or exclude the other party's main rights are invalid. Whether a clause is invalid needs to be judged based on the content of the clause and the specific circumstances. It is recommended that a professional lawyer review it.
Q5: How to prove that the salesperson didn't give any warnings?
The sales process can be reconstructed through evidence such as dual-recording materials, sales audio and video recordings, chat records, promotional materials, and visit records. If the financial institution refuses to provide key materials, the court may be requested to retrieve them during litigation, and the financial institution may be held liable for failing to fulfill its obligation to provide explanations and warnings in accordance with the rules of evidence.
The above questions and answers are mainly based on the judicial practice in Beijing. There may be differences in the interpretation of the law in different regions. It is recommended to consult a professional lawyer based on the specific circumstances of the case.
If you are facing similar problems, it is recommended that you consult a professional lawyer as soon as possible with the evidence materials, so as to avoid missing the statutory time limit. →Financial capital legal services·Beijing Henglue Law Firm
Disclaimer: This article is compiled based on the current effective laws and regulations and public adjudication rules, and is for general reference only. It does not constitute a formal legal opinion on specific cases. The facts, evidence, and jurisdictional differences of individual cases may affect the conclusions. If you encounter disputes, please consult a practicing lawyer in time.